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Account Management Help
  • Create an ITACS Firm Administrator Account
If you would like to create a new account or would like to make your ITACS firm administrator account separate from any existing FURLS account:
1) From the Login page, click Create New Account.
2) Scroll to the bottom of the page and select Import Trade Auxiliary Communication System (ITACS) under Other FDA Systems.
3) Select the appropriate firm role and click Continue.
4) Fill out all the required fields and click Continue.
5) Review the information and click Modify to edit or Submit to create the account.
  • Create an ITACS Subaccount
Account Management will only display those users who have a FURLS account and whose access to ITACS has been approved by a firm administrator. To request an ITACS Subaccount via FURLS, after logging into your FURLS account, select Import Trade Auxiliary Communications System (ITACS) under Other FDA Systems:
1) From the Account Management home page click Create a Subaccount.
2) On the account creation page, enter all the required fields and click Continue.
3) Review the Subaccount and click Modify to edit or Submit to create the Subaccount.
Alternatively, from the Manage Users screen:
1) Click Create User Account.
2) On the account creation page, enter all the required fields and click Continue.
3) Review the Subaccount and click Modify to edit or Submit to create the Subaccount.
  • Create a New Group
Groups can only be created by firm administrators. To create a new group:
1) After logging into your FURLS account, select Import Trade Auxiliary Communications System (ITACS) under Other FDA Systems.
2) Click the link for Manage Users, located at the top right of the page.
3) Click Manage Groups.
4) Click Create New Group.
5) Enter a name in the Group Name field.
6) Select Ports (applicable to filers only).
7) Click Save.
  • Modify a Group
All groups can only be modified by the firm administrator. A group administrator can modify their own group. To modify an existing group:
1) After logging into your FURLS account, select Import Trade Auxiliary Communications System (ITACS) under Other FDA Systems.
2) Click the link for Manage Users, located at the top right of the page.
3) Click Manage Groups.
4) Once in the Manage Groups screen, highlight the desired group.
5) Click Modify Group.
6) Modify the Group Name, ports (applicable for Filers only), and/or where Notices for the group should be sent.
7) Click Save.
  • Delete a Group
Groups can only be deleted by firm administrators after all users have been removed from the group. To delete an existing group:
1) Navigate to the Manage Groups screen.
2) Highlight the desired empty group.
3) Click on Delete Group.
4) Once a success message appears, click ok.
  • Add a User to a Group
A firm administrator can add users to any group. A group administrator can add a user to their own group. A user can belong to only one group at any given time. To add a user to a group:
1) Navigate to the Manage Users screen.
2) Select the user you want to add to a group and click on Modify User.
3) Once a user information screen appears, select a group from the Group Name dropdown.
4) Click on Save.
  • Remove a User from a Group
A firm administrator can remove users from any group. A group administrator can remove a user from their own group. To remove a user from a group:
1) Navigate to the Manage Users screen.
2) Select the user you want to remove from a group and click on Modify User.
3) Once a user information screen appears, select "Remove From Group" from the group name dropdown.
4) Click on Save.
  • Designate a Group Administrator
Each group can have only one group administrator who must be designated by the firm administrator. To designate a group administrator:
1) Navigate to the Manage Groups screen.
2) Select a group to view the details. A list of users will appear in Group Details.
3) Select a user and click Convert to Group Admin button.
4) Once a success message appears, click Ok.
  • Transfer Firm Administrator
A firm can have only one firm administrator. To transfer your firm administrator privileges to another user:
1) Navigate to the Manage Users screen.
2) Select a user from the list and click on Convert to Firm Admin.
3)The following message will appear: You have selected to appoint [User Name] as the new Firm Administrator of your firm. Designating a new Firm Administrator will convert your account to non-administrative access. After this action, you will need to contact the new Firm administrator for further changes. Are you sure you want to continue?
4) To confirm, click on Yes, designate the user as the new firm administrator.
5) To cancel, click on No, don’t appoint the user.